Frequently Asked Questions
We are delivering across India Please check the pin code option on a product page.
Shipping as per actuals.
Cash on Delivery payment option is not applicable currently.
Most of our orders will be delivered between 8-15 business days across India. Customized orders will be delivered between 30-45 days from the date of order confirmation for
Please check the individual product pages for exact shipping times.
Products will be replaced if damaged during transit. Return must be claimed within 48 hours from product delivery date along with the unpacking video.
No returns will be accepted for products that are damaged during usage. Please read the usage instructions for earthenware products carefully. – No Returns will be accepted for products that are received in good condition and completely match the description given on the product page.
If a Prepaid order is undelivered and is returned back to us, a refund will be processed only after the deduction of the shipping costs.
Additional shipping costs will be applicable to re-ship returned prepaid orders.
Orders will be deemed confirm after the payment of 40% of product value on customized orders. No order will be confirmed /shipped without complete payment.